The Fastest Growing Business Phone System

Connecting Customers and Employees Any Time, From Anywhere On Any Device
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Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have PBX business phone features with North America’s Fastest Growing UCaaS platform to create a single collaborative experience.

A Seamless Experience from Anywhere

Deskphone, Smartphone, Tablet, and Desktop.
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Call

Launch audio or video calls with a single click from your chat.

Meet

Built-in video meetings help you connect face-to-face and build trust.

Chat in Public or Private Channels

Customize your channels by co-workers, departments, etc.

Sync Between Devices

Seamlessly transition throughout your day.

Status / Presence

Sync status and presence to show if someone is online and their status.

Share Important Content

Collaborate through file sharing, share sentiment through emojis.

Seamlessly SMS

With External Participants from the same interface.

Intuitive Digital Workspace

No learning-curve needed.

Cloud Calling

Full Suite of PBX Features in the Cloud from Any Device

  • Core Features

    Multi-Level Auto-Attendant
    Visual Voicemail
    Call Recordings
    Music On Hold
    Presence
    Multi-Language IVR

  • Call Handling

    Caller-ID, Blocking & Do Not Disturb
    Call Forwarding & Transfer
    Call Waiting & Parking
    Conferencing
    Answering Rules

  • Device Management

    Auto-Provisioning
    Customization of Directories
    Device Overrides
    Geography Base Provisioning
    HotDesking

  • Call Management

    Call Monitoring
    Call Queues & Routing
    Ring Group

  • CaVoice Services

    Text To Speech
    Speech To Text

  • Easy Administration

    User Persona Access Controls
    Multi-Site Support
    Analytics

  • Security

    Secure Portal
    Transport Layer Security
    SRTP Audio Encryption
    STIR/SHAKEN Support

Bring your own Phones or choose from one of our “best-in-breed” vendors including
Yealink Professional Grade SIP Phones.

Fully Integrated Microsoft Teams Integration

Delivers the communications features Microsoft Teams lacks while also integrating your Teams experience directly into your Persona CONNECT platform.
  • Direct Extension Dialing
  • Advanced Call Routing
  • Manager Portals
  • IVRs
  • Auto Attendants
  • Analytics and Reporting
  • Recording
  • Transcription
  • QoS Monitoring
  • Disaster Recovery
  • Mobility
  • And much more…

Open Platform APIs

240+ API's Enabling Full Control and Extensibility

System Management

Real Time Control

Dial Plan Management

Contact Center

User Management

Provisioning

Recordings

Conferencing

Endpoints

Reporting

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