Persona Connect

Connecting Customers and Employees Any Time, From Anywhere On Any Device.

Persona Connect

Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have PBX business phone features with North America’s Fastest Growing UCaaS platform to create a single collaborative experience.

A Seamless Experience from Anywhere

Call

Launch audio or video calls with a single click from your chat.

Chat in Public or Private Channels

Customize your channels by co-workers, departments, etc.

Status | Presence

Sync status and presence to show if someone is online and their status.

Seamless SMS

With External Participants from the same interface.

Meet

Built-in video meetings help you connect face-to-face and build trust.

Sync Between Devices

Seamlessly transition throughout your day.

Share Important Content

Collaborate through file sharing, share sentiment through emojis.

Intuitive Digital Workspace

No learning-curve needed.

Cloud Calling

Full Suite of PBX Features in the Cloud from Any Device

IVR Designer

  • Browser-based
  • Simple configuration
  • Multi-level IVR capability
  • Speech to text & text to speech
  • Business tools & integration
  • Skills-based routing

Call Handling

  • Caller-ID, Blocking & Do Not 
Disturb
  • Call Forwarding & Transfer
  • Call Waiting & Parking
  • Conferencing Answering Rules

Device Management

  • Auto-Provisioning Customization of
  • Directories
  • Device Overrides
  • Geography Base Provisioning
  • HotDesking

Call Management

  • Call Monitoring
  • Call Queues &
  • Routing
  • Ring Group

Voice Services

  • Text To Speech
  • Speech To Text

Easy Admin

  • User Persona Access Controls
  • Multi-Site Support
  • Analytics

Intuitive Digital Workspace

  • Secure Portal
  • Transport Layer Security
  • SRTP Audio Encryption
  • STIR/SHAKEN Support

Bring your own Phones or choose from one of our “best-in-breed” vendors including Yealink Professional Grade SIP Phones.

Fully Integrated Microsoft Teams Integration

Delivers the communications features Microsoft Teams lacks while also integrating your Teams experience directly into your Persona CONNECT platform.

  • Direct Extension Dialing
  • Advanced Call Routing
  • Manager Portals
  • IVRs
  • Auto Attendants
  • Analytics and Reporting
  • Transcription
  • QoS Monitoring
  • Disaster Recovery
  • Mobility
  • And much more…

Open Platform APIs

240+ API's Enabling Full Control and Extensibility

System
Management

Real Time
Control

Dial Plan
Management

Contact
Center

User
Management

Provisioning

Recordings

Conferencing

Endpoints

Reporting

See How Grass Pad Modernized Its Communications

How to Get Started

  1. Contact Us

    We will set up a meeting to start learning about you and your unique needs to help you determine the right strategy that best fits your business.


  2. Experience the Difference
    We will show you how our technology works with live demonstrations that allow you to see the simplicity an power of our solutions for yourself.


  3. Enjoy the Power of ONE

    Our unique holistic approach gives you peace of mind knowing you have chosen the ONE partner who can ensure your entire technology stack.
Request a Free Demo!

See for yourself how Persona Connect can streamline your business

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