How Grass Pad Built a Communications System Ready for Growth

For a growing, multi-location business, communications technology needs to do more than meet today’s needs. It needs to be ready for what comes next.

That became a priority for Grass Pad Inc. when its previous phone system reached end of life. With no new software updates, security updates, or user licenses available, the legacy system presented a significant challenge as the company prepared to bring another location online.

Grass Pad needed a modern solution that could support its nearly 100 users today while providing the scalability to grow alongside the business.

Why Grass Pad Chose Persona Connect

In this video, Director of Sales at Allegiant Technology, Jon Anzaldo, is joined by Facilities and Fleet Coordinator at Grass Pad, Scott Bain, for a great conversation about Grass Pad’s move to Persona Connect.

Scott shares what prompted the company to look for a new phone system, what stood out about Allegiant Technology during the evaluation process, and what the implementation experience looked like across the organization.

You’ll also hear how Persona Connect’s user-friendly, scalable platform is helping Grass Pad improve call handling and prepare its communications environment for continued growth.

Watch the Conversation

Hear directly from Grass Pad about:

  • Why it was time to replace its end-of-life phone system
  • What went into selecting Allegiant Technology and Persona Connect
  • How the implementation was managed for nearly 100 users
  • Why ease of use and scalability matter for a multi-location business
  • How Allegiant’s team supported Grass Pad throughout the transition

Whether you’re opening new locations, adding users, or simply evaluating the future of your current phone system, Grass Pad’s experience shows the value of choosing communications technology that’s ready to grow with your business.

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